Frequently Asked Questions

For Well-Informed Healthcare Decisions

We understand that choosing home care comes with questions. Below are answers to the most common questions we receive. If you need additional information, our team is happy to assist.
 

What services do you provide?

We provide non-medical home care services, including personal care, companionship, light housekeeping, meal preparation, mobility assistance, and medication reminders.

We do not provide skilled nursing or medical services.
 

Who can receive home care services?

Our services are ideal for seniors, adults with disabilities, individuals recovering from illness or surgery, and anyone who needs assistance with daily living activities while remaining in their home.
 

Is home care the same as assisted living?

No. Home care allows individuals to remain in their own home while receiving assistance. Assisted living is a residential facility. Comfort Care Home Care provides in-home care only.
 

Do caregivers provide medical care?

No. Our caregivers do not perform medical or skilled nursing services. They provide non-medical support and assistance with daily activities.
 

Are your caregivers trained and background-checked?

Yes. All caregivers are screened and must meet our hiring standards, including background checks. Training and orientation are provided to ensure quality care and professionalism.
 

Do I need a minimum number of hours?

Care plans and schedules vary based on individual needs. We offer flexible options, including hourly, part-time, and full-time care. Contact us to discuss your specific needs.
 

Can services be temporary or short-term?

Yes. We offer both short-term and long-term home care services, including respite care and post-hospital recovery support.
 

Do you offer weekend or evening care?

Yes. Care availability depends on caregiver scheduling and client needs. Weekend and evening care may be available.
 

How do medication reminders work?

Caregivers can provide medication reminders only, such as reminding a client when it is time to take prescribed medications. Caregivers do not administer medications.
 

Do you accept insurance or Medicaid?

We currently accept private pay.
Medicaid acceptance is coming soon.
Please contact us directly to discuss payment options.
 

How do I get started with services?

To get started, simply contact us by phone. A member of our team will discuss your needs, answer questions, and help determine the best care plan.
 

How quickly can services begin?

Start times depend on caregiver availability and the level of care needed. We aim to begin services as quickly as possible once arrangements are finalized.